FAQ's
Customization & Orders
1. Do you create fully customized outfits for weddings and special occasions?
Yes, every outfit at Jatin Malik Couture is designed with a bespoke approach, allowing complete customization in design, color, embroidery, and fit.
2. Can I personalize my outfit design even if I order online?
Absolutely. Our team connects with you virtually to understand your preferences and deliver a tailored design experience remotely.
3. What is the production timeline for custom outfits?
Our standard timeline is 30–35 business days, depending on design complexity and craftsmanship involved.
4. Do you accept bulk or family wedding orders?
Yes, we specialize in coordinating outfits for grooms, groomsmen, and family members for a cohesive wedding look.
Sizing & Fit
5. How do I ensure the perfect fit when ordering online?
We provide a detailed measurement guide along with one-on-one assistance to ensure precision tailoring.
6. Do you offer virtual measurement consultations?
Yes, our experts assist you via video or call to guide you through accurate measurements.
7. What if my outfit doesn’t fit perfectly?
We allow minor alterations to refine the fit, ensuring you achieve the desired look and comfort.
Shipping & Delivery
8. Do you offer international shipping for designer outfits?
Yes, we ship globally, making our luxury couture accessible worldwide.
9. How long does delivery take after dispatch?
Delivery timelines vary based on location and shipping method but are communicated at the time of dispatch.
10. Can I request express or urgent delivery?
Yes, urgent requests can be accommodated based on feasibility. We recommend contacting us before placing the order.
Returns & Policies
11. Do you offer returns or exchanges on custom outfits?
No, as each piece is made-to-order, we maintain a strict no return and no exchange policy.
12. What should I do if I receive a damaged product?
Please inform us within 24 hours with images, and our team will resolve the issue promptly.
Payments & Pricing
13. What payment options are available?
We accept all major payment modes including credit cards, debit cards, UPI, and net banking.
14. Is Cash on Delivery available?
No, COD is not available due to the customized nature of our products.
Store Experience
15. Where is your store located in Delhi?
We are based in New Delhi and offer a luxury in-store experience for personalized styling and fittings.
16. Do I need to book an appointment before visiting the store?
Appointments are highly recommended to ensure dedicated assistance and a seamless couture experience.
Styling & Assistance
17. Do you provide styling consultation for wedding events?
Yes, our experts guide you in selecting the perfect outfit for occasions like sangeet, wedding, and reception.
18. Can you help coordinate outfits for the entire wedding look?
Yes, we curate complete looks for grooms and families to maintain a cohesive and elegant aesthetic.
Product & Craftsmanship
19. What makes your outfits unique?
Our designs combine traditional craftsmanship with contemporary silhouettes, ensuring timeless luxury and exclusivity.
20. Are your outfits suitable for occasions beyond weddings?
Absolutely. Our pieces are designed to be versatile, making them ideal for multiple celebrations and events.
